At Tieto, 16,000 specialists support companies in strengthening their competitive power in a digital environment. 600 experts specialize in improving the communication and interaction between companies and consumers. In Germany, TietoEnator has been offering innovative customer care solutions for 20 years - from strategy to service design to realization.
With their offer of "Digital Customership", the specialists offer European companies excellent customer service and economic efficiency. TietoEnator offers innovative full service options for the path toward consistent customer-orientation:
- Realization of multichannel interaction with consumers
- Development of user-friendly self-service applications and language portals
- Integration of front and back office into the Customer office, by means of automated workflow and service
- Active customer contact and sales support with inbound sales, outbound, cross- and up-selling
|04.11.2010||FOKUS Media Web Symposium|